In accordance with Victorian legislation and Government policy, Alfred Health protects the privacy of any personal information it holds and uses it only for the purposes intended.
This privacy statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website.
Where this website asks for your personal information, it expressly states the reason for its collection. Any personal information submitted to this website will be voluntarily provided by you when you interact with this aspect of this website and you will be deemed to have consented to such use. This personal information will only be used for the purpose for which you provide it, is not stored and will not be, disclosed to any other party.
If no express reason is stated in respect of submitting personal information, personal information you provide will only be used in relation to the purpose for which it was provided. For example, if you send Alfred Health (including Melbourne Sexual Health Centre) an email via the Contact page, Alfred Health may use your email address to respond to you.
This website uses visitor logs to automatically record non-personal information, which does not identify specific users. De-identified data from the visitor logs may be used to update and improve this website and for statistical purposes only.
Such information may include the:
No personal information is required to provide recommendations about how urgently you need to see your doctor.
The personal information requested in order to provide testing recommendations is:
Your email address is the only personal identifier and it is not permanently stored. Once the recommendations email is sent to you, your email address is deleted from the website database.
No personal information is required to present the location of testing services.
Alfred Health takes reasonable steps to protect any personal information it holds from misuse and loss, and from unauthorised access, modification or disclosure. This website is protected by SSL, and any email addresses stored temporarily are encrypted.
While Alfred Health endeavours to provide a secure online environment through its website, there are inherent risks associated with the transmission of information via the internet.
The service location finder used on Where can I be tested? uses the National Health Services Directory provided by Healthdirect Australia. Healthdirect is responsible for the privacy of the information collected in this site. View the Health Direct privacy statement.
Cookies work by placing some information on your computer that is accessed by the website whenever you visit the site. In effect, the cookie helps the website “remember” you when you return to the site.
Internet browsers generally allow an individual to control whether they will accept cookies from a website. Individuals who choose not to accept cookies will still be able to access this website, but the user may notice that some website functions do not work properly or efficiently.